Be Kind, Even When It's Tough: Making the Most of Tough Moments
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In tough times, having difficult conversations with our friends, family, colleagues, and community is more important than ever. But staying kind in the face of unkind behavior, bad faith arguments, and conflict is extremely difficult (for all of us). In this session, participants will solidify their skills in managing complex moments of tension while still treating others with kindness. We’ll discuss multiple nuanced real-world scenarios where kindness can be deeply transformative in this highly interactive learning session.
04:18 - Learning Objectives
05:03 - Framing the Topic
06:11 - Identifying When Moments of Conflict Have Potential
12:35 - Common Bad Faith Arguments
33:18 - Skills for Kind Conflict
42:09 - Scenarios
57:10 - Q&A
Jamie Henkel (she/her)
Vice President, Learning & Inclusion
PFLAG National
Jamie Henkel is the Vice President, Learning & Inclusion at PFLAG National. She is the program’s lead trainer and oversees the development of new publications and learning sessions for PFLAG National’s Straight for Equality program. Since 2012 she has been the lead architect of PFLAG Academy Online, a monthly webinar program. Jamie lives in Portland, OR with her cat and partner. She enjoys day hiking (but not backpacking) and everything else that the Pacific Northwest has to offer.
Mackenzie Harte (they/them)
Learning & Inclusion Manager
PFLAG National
Mackenzie Harte is the Learning & Inclusion Manager at PFLAG National, contributing to a team that has trained tens of thousands of allies since Mackenzie started in March of 2021. Prior to their time at PFLAG, Mackenzie worked with the GLAAD Media Institute to train over 12,000 activists and advocates across the globe, as well as managing Bisexual+ Awareness Week (#BiWeek) in 2019 and 2020. Mackenzie currently resides in New York City with their cat Saoirse, and is a (song)writer and staunch devotee of Carly Rae Jepsen in their spare time.
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